A few months prior to Covid-19 hitting Australia, I started an online property brokerage that I had gotten the idea for after working in the sector for 10 years and dealing with the same recurring problems daily. The centred around lack of transparency, and a lengthy and stressful customer experience. Fast forward to now, and… Read more »
The traditional banking sector has well and truly been disrupted. In a recent PwC report on how fintech is shaping financial services, it estimates the cumulative global investment in the space could exceed 150 billion over the next few years. So, what exactly is it that fintech is bringing to the table to warrant all… Read more »
Consumers in Australia and New Zealand have the highest customer experience expectations in the world, according to a new survey from software firm Adobe. The survey, of 1,000 shoppers in the two countries, reveals the danger of losing customers for businesses that don’t make it easy to buy online. Nearly half (48%) of the… Read more »
Academy Xi has launched The Founding Futures, a new scholarship which will offer Indigenous Australians training in User Experience Design.
Tayble allows customers to look at a restaurant menu and order as soon they take a seat. The mobile app also acts as a discovery platform for nearby venues.
Paper Plane connects companies with students through real world projects, having participants work together in teams to solve real business problems in a bid to bridge the gap between education and employment.
To help businesses to perfect their online presence, startup Loop11 has developed a platform that enables users to run their own detailed usability testing.
The job of a UX designer is to job is to improve the accessibility, usability and overall enjoyment of a product, particularly digital applications, software and appliances.