Facial recognition
Data

Bunnings is among Australian retailers using facial recognition tech to identify who’s shopping in their stores

- June 15, 2022 3 MIN READ

Well-known Australian retailers are using facial recognition technology to identify customers who enter selected stores, an investigation by consumer advocacy group CHOICE has found.  Hardware giant Bunnings, Kmart and The Good Guys are capturing facial recognition data. CHOICE asked 25 Australian retailers whether they use facial recognition technology, and analysed their privacy policies. Those three… Read more »

Data

There’s a big, dirty data secret in edtech that we need to talk about if we’re going to protect our kids and their futures

- June 13, 2022 4 MIN READ

Schools’ use of educational technologies (edtech) grew exponentially at the height of COVID lockdowns. A recent Human Rights Watch (HRW) report has exposed children’s rights violations by providers of edtech endorsed by governments in Australia and overseas. The lockdowns have ended but edtech remains embedded in education. Children will have to navigate issues of data… Read more »

Data

Google hoovers up more personal data than Facebook

- May 26, 2022 3 MIN READ

Google collects more personal data about its users than any other big tech company, an analysis has found just days after Facebook petitioned the ACCC for an exemption from regulation because Apple’s privacy crackdown is costing it money and market share. A deep analysis of the voluminous privacy policies of Apple, Facebook, Amazon, Twitter, and Google by… Read more »

Data

ANZ’s venture arm, 1835i, backs data collaboration startup DataCo Technologies

- May 18, 2022 2 MIN READ

A data sharing startup DataCo Technologies has emerged out of ANZ Bank’s VC and innovation arm, 1835i, to help businesses organisations safely test and realise the value of collaborating on data.  The DataCo Collaboration Platform allows organisations to connect and collaborate on customer data, leveraging the latest privacy enhancing and data protection technologies to remove… Read more »

Kogan.com
Data

The ACCC wants online marketplaces to give users more control over their data

- May 4, 2022 4 MIN READ

Consumers using online retail marketplaces such as eBay and Amazon “have little effective choice in the amount of data they share”, according to the latest report of the Australian Competition & Consumer Commission (ACCC) Digital Platform Services Inquiry. Consumers may benefit from personalisation and recommendations in these marketplaces based on their data, but many are… Read more »

Data

Why artificial intelligences needs to be retrained to improve diversity

- March 11, 2022 3 MIN READ

Artificial intelligence (AI) systems must be systemically retrained to eliminate gender bias, industry analysts have advised amidst warnings that male-dominated development teams must be re-educated to build robotic automation systems that better reflect society. Those workers – which have rapidly become commonplace in everything from logistics centres to police forces and automotive manufacturing plants – have been programmed for a range… Read more »

Data

COMPUTER SAYS NO: The trouble with chatbots and how to use them better

- January 10, 2022 4 MIN READ

Hands up if you’ve ever cursed, mocked or yelled at a chatbot. No surprise if you have. Those automated “helpers” – supposedly designed to make customer service smarter, faster and more efficient – can certainly be a source of frustration for sentient beings. Interactions with chatbots have become increasingly common in our daily lives. But… Read more »

Brenton Charnley, CEO – Australia & New Zealand, TrueLayer
Data

In 2021, the Consumer Data Right train finally left the station. But where is it going? And when will it get there?

- December 22, 2021 4 MIN READ

Open banking in Australia is the first train to leave the station under the Consumer Data Right (CDR). This past year has been critical in laying the tracks.  We have 72 banks registered by the Australian Competition and Consumer Commission (ACCC) with the status of Data Holder, so they can now supply data. This covers… Read more »

Data

Future First Technologies raises $2.35m to manage roads using AI and drones

- December 21, 2021 2 MIN READ

Future First Technologies has completed a $2.35 million call-out to investors to improve its AI-powered road maintenance systems. The company reached out to sophisticated and institutional investors for the capital raise in order to further integrate technology from Australian AI firm EagleSoft into its Asset Vision business while also expanding its sales capacity. Future First… Read more »