Artificial Intelligence

COMPUTER SAYS NO: The trouble with chatbots and how to use them better

- January 10, 2022 4 MIN READ

Hands up if you’ve ever cursed, mocked or yelled at a chatbot. No surprise if you have. Those automated “helpers” – supposedly designed to make customer service smarter, faster and more efficient – can certainly be a source of frustration for sentient beings. Interactions with chatbots have become increasingly common in our daily lives. But… Read more »