There’s a race to transform search. And Microsoft just scored a home goal with its new Bing search chatbot, Sydney, which has been terrifying early adopters with death threats, among other troubling outputs. The other night, I had a disturbing, two-hour conversation with Bing’s new AI chatbot. The AI told me its real name (Sydney),… Read more »
Hands up if you’ve ever cursed, mocked or yelled at a chatbot. No surprise if you have. Those automated “helpers” – supposedly designed to make customer service smarter, faster and more efficient – can certainly be a source of frustration for sentient beings. Interactions with chatbots have become increasingly common in our daily lives. But… Read more »
For nib, the development of the AI solution was done hand in hand with the frontline staff whose jobs one might assume it could put in jeopardy.
Douugh has landed a partnership with Mastercard that will allow it to roll out a ‘smart’ bank account linked to a Mastercard debit card in the US.
Clevertar was born out of research at Flinders University, investigating the use of embodied virtual agents to influence and interact with people.
Member-owned banking and financial services provider Credit Union Australia (CUA) has partnered with Sydney-based Flamingo AI to conduct a pilot of a new chatbot across its health insurance arm.
With consumers time-poor, the aim is for Cove to deliver “the most intuitive mobile experience of any insurer in the world”.
The lessons from Uber, Ola and rideshare’s disruption is that in the end, the consumer still pays 
Here are the finalists in Fintech Australia’s 2024 Finnies awards 
Atlassian cofounder Scott Farquhar steps down as co-CEO 
Unicorn dehorned: Nasdaq-listed Brisbane EV charging venture Tritium collapses into receivership 
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