Brains Trust

8 life skills you need to succeed in business

- May 26, 2020 4 MIN READ

One of the good things about being in business is that no one expects you to say sorry. The default mantra when delivering disappointing news is practised recital of that catch all phrase, business is business. This mantra is a window into other characteristics of successful people. Below are 8 traits, whilst needed to succeed… Read more »

Brains Trust

ACS Past President Yohan Ramasundara on how tech can respond to covid-19 and why ongoing investment matters

- May 19, 2020 3 MIN READ

  Yohan Ramasundara is an entrepreneur – the co-founder of Beta Launch and ISKOLE – and the Immediate Past President of ACS, the professional association for Australia’s technology sector. After two years helming ACS through one of the most productive eras for the local tech industry, Startup Daily asked him for his views on the… Read more »

Brains Trust

How using a contact centre can make your startup seem bigger, more professional and help you ride the business cycle

- May 6, 2020 3 MIN READ

Been hearing plenty about how ‘customer experience’ has become make or break for businesses – before the COVID-19 crisis began hijacking the headlines, that is? You’re not alone. Customer experience (CX) – commonly defined as the sum total of interactions between an organisation and its customers over the lifetime of their dealings – is now… Read more »

Brains Trust

Even the founder of video startup Shootsta is over Zoom calls – so here’s his advice on 3 ways to deal with them

- April 30, 2020 3 MIN READ

Video calls may be booming right now. But as much as I’m loving seeing what creative bedspread choices people have made, I’m over them. Don’t misunderstand me. I’ve worked in video production almost all of my career and have built a business off the back of it. I fully understand what an incredibly effective communication… Read more »

Brains Trust

Why your business culture matters now more than ever

- April 15, 2020 3 MIN READ

It’s a challenging time. COVID-19 has forced significant changes. People are working remotely and businesses are scrambling to keep their doors open. It happened in the blink of an eye and most people were caught unprepared. What has this taught you about the culture of your business? Culture is the glue that holds everything together.… Read more »

Brains Trust

The $130 billion JobKeeper bonanza: who gets it, and how, and who misses out

- April 6, 2020 3 MIN READ

The A$130 billion $1,500-per-fortnight JobKeeper payment will benefit six million Australians for six months, with payments expected from May 1. Eligible businesses include not-for-profits and businesses with turnovers of less than $1 billion per year whose turnover is down 30%. Businesses with turnovers of more than $1 billion per year need to have lost 50%… Read more »

Brains Trust

Movie nights, wine club, cooking lessons and meditation apps: how Canva builds an amazing remote culture for its teams

- April 3, 2020 3 MIN READ

The impact of COVID-19 is being felt around the world. As a result, many companies are shifting to remote work environments and navigating uncharted waters in the midst of a globally unprecedented situation. At Canva, all employees are now working from home as a precautionary measure to #stopthespread. Our priority throughout this change has been… Read more »

Brains Trust

Airwallex co-founder Lucy Liu explains how the fintech dealt with COVID-19 in China

- March 27, 2020 4 MIN READ

These are strange times we live in. The global COVID-19 pandemic has introduced a new reality for all of us, with businesses reeling most from the impact and introducing significant changes. Many workforces across the world have turned to remote working, as travel restrictions and work-from-home directives are now widespread and mandated. Airwallex’s China office… Read more »

Brains Trust

The 3 golden rules of remote working

- March 26, 2020 3 MIN READ

For those lucky enough or able to, many Australians are now working remotely to help prevent the spread of COVID-19. For some, this involves a shift in the way we work. Slack itself is functioning as a temporary all-remote company, with more than 2,000 people from 18 offices across 10 countries working from home due… Read more »

Brains Trust

Hivery raised $8m in Series A: Here are 19 things the founders learnt from the process

- March 24, 2020 5 MIN READ

I recently supported Hivery in raising A$8mm Series A capital from Blackbird and AS1 Growth Partners Hivery’s suite of products aim to maximise return on retail space (RoRS) using AI and machine learning Below I have summarised our journey from a high level, with lessons from the Hivery Founders (Jason, Franki, Matt, Menkes) included where chronologically relevant.… Read more »

Brains Trust

Coronavirus shutdowns: what are your employer obligations?

- March 24, 2020 2 MIN READ

The shutdowns of non-essential services across parts of Australia may trigger conditions in the Fair Work Act that will allow employers to stand staff down without pay, according to Employsure, Australia’s leading workplace relations company. According to Ed Mallett, managing director of leading employer advice service Employsure, in a Government imposed closure of a workplace,… Read more »