Two tech startups are tapping into AI to help businesses lift their customer service
Two tech startups, TalkVia AI and a2b Transformation have joined forces to tackle Australia’s job shortage with Generative Pre-trained Transformer (GPT)-powered digital workers for customer service roles. Queensland-based TalkVia AI streamlines customer service conversations using artificial intelligence and helps businesses engage with customers on a larger scale. Victorian tech co a2b Transformation provides businesses with… Read more »