Heritage Bank trialling wearable payments device linking directly to a transaction account

- April 19, 2017 2 MIN READ
heritage bank

As Australia’s big banks regroup following the blow dealt to them by the ACCC last month over their bid to collectively bargain with Apple around its Apple Pay service, Queensland-based Heritage Bank has come out with a wearable payments device that links directly to a customer’s everyday transaction account.

The bank has created a wrist band with an embedded Visa Paywave chip, like that on a debit card, that enables users to make contactless payments. Like using Paywave on a regular Visa debit card, purchases over $100 require the input of a PIN.

The device went through a staff trial earlier this year, and has now been pushed out to 40 Heritage customers; Peter Lock, Heritage CEO, said the bank aims to launch the product to the marketplace later this year.

Lock said the wristband is part of the bank’s forging a path as a “digital pioneer” in the Australian banking sector.

“As well as our new wearable device, we’ve also developed our own mobile phone contactless payment app, have just released a newly updated internet banking platform, and we’re currently upgrading all of our branches with new more digitally-focused designs,” he said.

This is just the latest wearable payments device Heritage Bank has released over the last few months, with the bank working with Sydney fintech startup Inamo and Visa to last year release the ‘Curl’, a wristband enabling contactless payments, and the ‘WaveShades’ payment sunglasses prototype earlier this year.

The Curl and WaveShades enable users to load money into an account, with Heritage the Authorised Deposit-taking Institution (ADI), holding all monies loaded onto the devices and overseeing settlement as they are used and reloaded.

Elsewhere in the mobile payments space, Westpac has officially partnered with Samsung to offer Samsung Pay to its Mastercard and Visa debit and credit cardholders.

Richard Fink, vice president, Mobile Division at Samsung Australia said, “We know Australians use their smartphones every day to enjoy content, stay connected and organise their lives. Partnering with Westpac will bring the security and convenience of Samsung Pay to millions of Australians.”

George Frazis, Chief Executive Consumer Bank at Westpac Group, added, “Customer behaviour is changing all the time and the growth of mobile banking in the past three years has been exponential. Our strategy is to be where our customers are.”

Westpac was one of the banks in the group denied the right by the ACCC to negotiate with Apple as a collective, joined by the Commonwealth Bank, National Australia Bank, and Bendigo and Adelaide Bank.

The banks had sought permission to bargain as a group with Apple for access to the Near-Field Communication (NFC) controller in iPhones in order to offer their own digital wallet services to customers rather than integrate with Apple Pay.

According to the ACCC, the banks argued that offering their own digital wallets would lead to increased competition and consumer choice in digital wallets and mobile payments in Australia; increased innovation and investment in digital wallets and other mobile apps using NFC tech; and greater consumer confidence, leading to increased adoption of mobile payment tech in Australia.

However, the ACCC argued that giving the banks the rights they sought could impact Apple’s ability to compete with Google as it would affect Apple’s “current integrated hardware-software strategy for mobile payments and operating systems more generally”.

With this verdict, the banks stated they would individually review their digital wallet strategies. ANZ, Macquarie Bank, and ING have already signed on to Apple Pay.

Image: Peter Lock. Source: Heritage Bank.

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