Proptech ResVu has raised $1.5 million in a strategic investment from real estate software company MaxSoft Group.
The Adelaide startup has built a white label mobile app and management platform for strata companies. It plan to use the funds intends to build its sales and marketing team ahead of an international push, as well as improving the existing software offering.
ResVu founder and CEO Tom Welsby said strata managers can spend up to 80 hours per week managing inbound requests and issues from residents. His customer service software that enables strata companies to significantly improve their operational efficiencies through self-service channels for lot owners. Its communication management tools decrease email and phone traffic by up to 70%, and deliver improved engagement and faster response times.
“Strata management is traditionally seen as a relentless industry but only because of the lack of tools available to more proactively serve lot owners and residents,” he said.
“Our entire purpose is to improve management wellness and resident satisfaction by revolutionising the way strata companies deliver service so having The MaxSoft Group truly support this is an enormous step forward for the industry.
“We have clear and consistent synergies that aim to provide the best end to end strata solution through a combination of ResVu’s key focus on delivering better customer service in Strata alongside StrataMax best in breed Strata Management Software.”
The ResVu platform integrates with StrataMax’s strata management software, which is used more than a quarter of the entire Australia apartment market.
MaxSoft Group managing director Dorian Borin said they were excited to take their existing partnership with ResVu to the next level.
“We see an extremely strong alignment between our companies goals of making strata more efficient and transparent across the whole ecosystem,” he said.
“ResVu’s feature set is very complementary to our core strata management software solution and through tight integration we will be able to both streamline and improve interactions between the key stakeholders in strata.”