Menulog, one of the few surviving meal delivery companies left in Australia following the failure of Deliveroo and grocery delivery startup Voly, is shedding jobs in Australia as part of a global restructure of its Dutch parent company.
The Australian-born business, which was acquired UK-based Just Eat for $855 million in 2015, cut stuffing at its Sydney HQ last week, but did not disclose how many jobs were lost.
A company spokesperson said Just Eat Takeaway.com, Menulog’s LSE-listed parent company, had restructured its customer operations team globally with “some structural changes to correct the ratio of managers and support roles to advisors”, and “small number of roles” were cut.
“Over time, due to factors like growth, natural attrition and technology improvements, there has been a gradual skew towards the number of management and support roles in the team,” they said.
“To ensure we are operating as efficiently as possible, we have taken the difficult decision to reduce the number of those management and support roles.
“Locally, it’s a small number of roles and our focus is now on working closely with each impacted individual to support them through this process, offering to assist with redeployment options, securing future employment and generous redundancy provisions above and beyond what is required.”
Deliveroo shut down its Australian operations in mid November, placing the local business in voluntary administration saying it couldn’t find a way to profitability without substantial further investment.
Deliveroo’s closure came just days after local grocery delivery startup Voly ceased operations after burning through $18 million in VC funding in less than 12 months.
The Sydney-based online supermarket launched in July 2021. It’s the second major collapse in that space with rival Send falling into voluntary administration in May.
Menulog has been operating in Australia for over 16 years, with rapper Snoop Dogg among it marketing faces. The company spokesperson said the business is on solid ground financially.
“We have the scale to continue to maintain a strong position in the market and to run a sustainable business,” they said.