Companies will need to place a stronger emphasis on building their voice technology presence, as it will soon become its own channel, with its own spend and tactics.
ANZ has announced the appointment of Opher Yom-Tov, former general manager of global design consulting firm IDEO, as the bank’s first Chief Design Officer.
Working to simplify the process behind creating and initiating voice, email, and SMS communication is Sydney-startup Upwire.
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