According to the proverb, first impressions are the most lasting. But for new customers if that first experience isn’t a good one, the impression may last longer than the relationship with the vendor. In the US, research found that one third of customers will move to a competitor after just one instance of bad service.… Read more »
Research shows onboarding programs, when done well, can significantly increase employee retention and productivity – but it’s also just the right thing to do.
Antler Sydney just invested more than $2 million in its largest-ever cohort of new startups
Scale ups now have access to new equity capital through the government’s $540 million Business Growth Fund
Victoria is easing lockdown restrictions – amid hopes to open up more ahead of November 1
Afterpay shares crashed through the $100 barrier after announcing a savings account deal with Westpac
Daily startup news and insights, delivered to your inbox.
