Yesterday the Australian Competition and Consumer Commission (ACCC) launched a one day internet sweep to catch out websites that are flaunting consumer rights or actively misleading customers with their own non-compliant refund policies. If caught out, fines could be as high as $200K for individuals and $1.1m for businesses. But illegal refund terms are just the tip of an iceberg that could sink non-compliant small businesses altogether.
Oh my God. I have not laughed my arse off as much as I did yesterday when I was reading The Oatmeals response to competitor website Funny Junk on the legal action they are intent on taking for alleged false accusations etc etc. If you have not read the post – Read it Here Now – so the rest of this piece makes sense to you.