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        • EY: Australia’s fintechs are booming, but concerns about access to capital are growing

          EY: Australia’s fintechs are booming, but concerns about access to capital are growing

          October 22, 2020
        • PayPal and Buy from the Bush unite for new small biz marketplace

          PayPal and Buy from the Bush unite for new small biz marketplace

          October 22, 2020
        • Westpac has sold its 10% stake in Zip, banking a $300 million windfall

          Westpac has sold its 10% stake in Zip, banking a $300 million windfall

          October 22, 2020
    • Profiles
        • FATHER’S DAY: 27 founders & CEOs share the best advice their dads gave them

          FATHER’S DAY: 27 founders & CEOs share the best advice their dads gave them

          September 6, 2020
        • The incredible story behind creating Buildkite, the $200 million ‘best-kept secret in DevOps’, by an investor there from the start

          The incredible story behind creating Buildkite, the $200 million ‘best-kept secret in DevOps’, by an investor there from the start

          August 21, 2020
        • FROM THE FRONTLINE: How startups are tackling the coronavirus crisis

          FROM THE FRONTLINE: How startups are tackling the coronavirus crisis

          March 31, 2020
    • Fintech
        • EY: Australia’s fintechs are booming, but concerns about access to capital are growing

          EY: Australia’s fintechs are booming, but concerns about access to capital are growing

          October 22, 2020
        • Westpac has sold its 10% stake in Zip, banking a $300 million windfall

          Westpac has sold its 10% stake in Zip, banking a $300 million windfall

          October 22, 2020
        • Zip offers Google Pay and Apple Pay in new tap & go deal with Visa

          Zip offers Google Pay and Apple Pay in new tap & go deal with Visa

          October 20, 2020
    • Agritech
        • Agritech VC Tenacious Ventures backs US carbon marketplace Nori in $5.6 m raise

          Agritech VC Tenacious Ventures backs US carbon marketplace Nori in $5.6 m raise

          October 9, 2020
        • Satellites are the new tractors of agriculture

          Satellites are the new tractors of agriculture

          October 5, 2020
        • CSIRO-backed plant-based mince startup V2food hits Woolworths shelves

          CSIRO-backed plant-based mince startup V2food hits Woolworths shelves

          September 21, 2020
    • Healthtech
        • The ability to save millions from dying of heart failure could be just a lick of spit away, thanks to Melbourne medtech ESN Cleer

          The ability to save millions from dying of heart failure could be just a lick of spit away, thanks to Melbourne medtech ESN Cleer

          September 23, 2020
        • Science says wearing a mask can dramatically reduce your risk of catching Covid-19

          Science says wearing a mask can dramatically reduce your risk of catching Covid-19

          September 22, 2020
    • Spacetech

      • Recent Posts

        • 6 lessons I’ve learned about business from running a football team

          6 lessons I’ve learned about business from running a football team

          October 23, 2020
        • EY: Australia’s fintechs are booming, but concerns about access to capital are growing

          EY: Australia’s fintechs are booming, but concerns about access to capital are growing

          October 22, 2020
        • PayPal and Buy from the Bush unite for new small biz marketplace

          PayPal and Buy from the Bush unite for new small biz marketplace

          October 22, 2020
        • Westpac has sold its 10% stake in Zip, banking a $300 million windfall

          Westpac has sold its 10% stake in Zip, banking a $300 million windfall

          October 22, 2020
        • Antler Sydney just invested more than $2 million in its largest-ever cohort of new startups

          Antler Sydney just invested more than $2 million in its largest-ever cohort of new startups

          October 21, 2020
    • Proptech
        • 6 lessons I’ve learned about business from running a football team

          6 lessons I’ve learned about business from running a football team

          October 23, 2020
        • EY: Australia’s fintechs are booming, but concerns about access to capital are growing

          EY: Australia’s fintechs are booming, but concerns about access to capital are growing

          October 22, 2020
        • PayPal and Buy from the Bush unite for new small biz marketplace

          PayPal and Buy from the Bush unite for new small biz marketplace

          October 22, 2020
        • Westpac has sold its 10% stake in Zip, banking a $300 million windfall

          Westpac has sold its 10% stake in Zip, banking a $300 million windfall

          October 22, 2020
        • Antler Sydney just invested more than $2 million in its largest-ever cohort of new startups

          Antler Sydney just invested more than $2 million in its largest-ever cohort of new startups

          October 21, 2020
    • Other tech
    • Global tech
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  • Insights
    • Insights
        • Ignition Lane’s Weekly Wrap: Twilio’s tear on Segment acquisition, JigSpace hits the big Apple, Canva adds 10m users

          Ignition Lane’s Weekly Wrap: Twilio’s tear on Segment acquisition, JigSpace hits the big Apple, Canva adds 10m users

          October 18, 2020
        • Facebook boss Sheryl Sandberg’s advice for women to ‘lean in’ and be more confident doesn’t help – and the data shows it

          Facebook boss Sheryl Sandberg’s advice for women to ‘lean in’ and be more confident doesn’t help – and the data shows it

          October 17, 2020
        • Troubling times lead to even bigger concerns about data privacy standards

          Troubling times lead to even bigger concerns about data privacy standards

          October 16, 2020
    • Opinion
        • 6 lessons I’ve learned about business from running a football team

          6 lessons I’ve learned about business from running a football team

          October 23, 2020
        • Troubling times lead to even bigger concerns about data privacy standards

          Troubling times lead to even bigger concerns about data privacy standards

          October 16, 2020
        • Why connecting with people you don’t know on LinkedIn is wasting your time

          Why connecting with people you don’t know on LinkedIn is wasting your time

          August 31, 2020
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  • Startup Daily TV
    • Video
        • Startup Daily TV: Zip CEO Larry Diamond on the fintech’s new ‘Tap & Zip’ account

          Startup Daily TV: Zip CEO Larry Diamond on the fintech’s new ‘Tap & Zip’ account

          October 20, 2020
        • Startup Daily TV: AI-based trading app Jaaims makes automatic trades for investors in a hurry

          Startup Daily TV: AI-based trading app Jaaims makes automatic trades for investors in a hurry

          October 19, 2020
        • Startup Daily TV: UPowr is setting out to shake up the renewable energy industry

          Startup Daily TV: UPowr is setting out to shake up the renewable energy industry

          October 8, 2020
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Fiona Adler

Insights

Tips for startups on how to deal with negative reviews

Tasnuva Bindi - July 31, 2013 2 MIN READ

In the early stages of a startup, customer validation is essential. But many businesses overlook the importance of addressing customer feedback.

Trending

  • Antler Sydney just invested more than $2 million in its largest-ever cohort of new startups under Accelerator, Antler Australia, News & Analysis
  • Victoria is easing lockdown restrictions – amid hopes to open up more ahead of November 1 under News & Analysis
  • Afterpay shares crashed through the $100 barrier after announcing a savings account deal with Westpac under Fintech, News & Analysis
  • How Australia can become an artificial intelligence powerhouse under Artificial Intelligence, News & Analysis
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