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    • News & Analysis
        • Police accessing QR code data from the SafeWA app undermines public trust in privacy

          Police accessing QR code data from the SafeWA app undermines public trust in privacy

          June 18, 2021
        • CSIRO names Swinburne engineering Professor Bronwyn Fox as its new Chief Scientist

          CSIRO names Swinburne engineering Professor Bronwyn Fox as its new Chief Scientist

          June 17, 2021
        • World Wide Web inventor Tim Berners-Lee is selling the source code as an NFT

          World Wide Web inventor Tim Berners-Lee is selling the source code as an NFT

          June 17, 2021
    • Profiles
        • FATHER’S DAY: 27 founders & CEOs share the best advice their dads gave them

          FATHER’S DAY: 27 founders & CEOs share the best advice their dads gave them

          September 6, 2020
        • The incredible story behind creating Buildkite, the $200 million ‘best-kept secret in DevOps’, by an investor there from the start

          The incredible story behind creating Buildkite, the $200 million ‘best-kept secret in DevOps’, by an investor there from the start

          August 21, 2020
        • FROM THE FRONTLINE: How startups are tackling the coronavirus crisis

          FROM THE FRONTLINE: How startups are tackling the coronavirus crisis

          March 31, 2020
    • Fintech
        • How blockchain is changing the face of digital banking for small business by ending paper guarantees

          How blockchain is changing the face of digital banking for small business by ending paper guarantees

          June 9, 2021
        • Business payments platform Paytron lands $4.35 million seed round to launch

          Business payments platform Paytron lands $4.35 million seed round to launch

          June 4, 2021
        • Helping make women more financially secure is a massive challenge: here’s how the fintech sector is tackling it

          Helping make women more financially secure is a massive challenge: here’s how the fintech sector is tackling it

          June 4, 2021
    • Agritech
        • New Zealand agritech startup Halter has raised $29 million in Series B for a ‘cowgorithm’ to create fenceless farming

          New Zealand agritech startup Halter has raised $29 million in Series B for a ‘cowgorithm’ to create fenceless farming

          April 27, 2021
        • Agtech accelerator Sparklabs Cultiv8 reveals the 10 startups it invested in for its new program

          Agtech accelerator Sparklabs Cultiv8 reveals the 10 startups it invested in for its new program

          April 22, 2021
        • It’s time to put agrifood tech to the test

          It’s time to put agrifood tech to the test

          April 12, 2021
    • Healthtech
        • Ben Chong’s top tech trends for 2021: health tech

          Ben Chong’s top tech trends for 2021: health tech

          May 18, 2021
        • Heart disease diagnostic startup ESN Cleer raises $700,000 as the medtech hits commercialisation

          Heart disease diagnostic startup ESN Cleer raises $700,000 as the medtech hits commercialisation

          April 23, 2021
        • 3 medical innovations developed due to Covid-19 that will outlast the pandemic

          3 medical innovations developed due to Covid-19 that will outlast the pandemic

          March 14, 2021
    • Spacetech
        • Jeff Bezos and his brother are beating the world’s billionaires into space next month

          Jeff Bezos and his brother are beating the world’s billionaires into space next month

          June 8, 2021
        • Space tourism is coming – all you need is $250,000 and be happy to sign your life away

          Space tourism is coming – all you need is $250,000 and be happy to sign your life away

          May 11, 2021
        • Sydney startup HEO Robotics is putting a camera into space to check satellite infrastructure

          Sydney startup HEO Robotics is putting a camera into space to check satellite infrastructure

          May 5, 2021
    • Proptech
        • Police accessing QR code data from the SafeWA app undermines public trust in privacy

          Police accessing QR code data from the SafeWA app undermines public trust in privacy

          June 18, 2021
        • CSIRO names Swinburne engineering Professor Bronwyn Fox as its new Chief Scientist

          CSIRO names Swinburne engineering Professor Bronwyn Fox as its new Chief Scientist

          June 17, 2021
        • World Wide Web inventor Tim Berners-Lee is selling the source code as an NFT

          World Wide Web inventor Tim Berners-Lee is selling the source code as an NFT

          June 17, 2021
    • Other tech
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        • 4 key tips for startup founders to rise above adversity 

          4 key tips for startup founders to rise above adversity 

          June 15, 2021
        • Bright Sparks: 3 things you need to see this week

          Bright Sparks: 3 things you need to see this week

          June 15, 2021
        • Cryptocurrency 101: the history of bitcoin

          Cryptocurrency 101: the history of bitcoin

          June 11, 2021
    • Opinion
        • The funding model for startups selling software-as-a-service is broken

          The funding model for startups selling software-as-a-service is broken

          December 31, 2020
        • Why connecting with people you don’t know on LinkedIn is wasting your time

          Why connecting with people you don’t know on LinkedIn is wasting your time

          December 28, 2020
        • 6 lessons I’ve learned about business from running a football team

          6 lessons I’ve learned about business from running a football team

          October 23, 2020
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    • Video
        • Startup Daily TV: Bede Moore on Antler Australia’s latest investment plans as it backs 13 new startups

          Startup Daily TV: Bede Moore on Antler Australia’s latest investment plans as it backs 13 new startups

          June 11, 2021
        • Startup Daily TV: Rabobank’s agtech accelerator, FoodBytes, is looking for startups to launch globally

          Startup Daily TV: Rabobank’s agtech accelerator, FoodBytes, is looking for startups to launch globally

          May 7, 2021
        • Startup Daily TV: Educonnect helps international students find the right Australian uni course to study

          Startup Daily TV: Educonnect helps international students find the right Australian uni course to study

          April 12, 2021
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Insights

Tips for startups on how to deal with negative reviews

Tasnuva Bindi - July 31, 2013 2 MIN READ

In the early stages of a startup, customer validation is essential. But many businesses overlook the importance of addressing customer feedback.

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  • Neara TransGrid and Endeavour Energy are backing EnergyLab’s new global scaleup program under Global tech, News & Analysis
  • adash  Recipe startup adash is connecting food lovers and creators to make everyone a better cook under Antler Australia, News & Analysis
  • The Fund, Elicia McDonald, Adrian Petersen, Georgia Vidler, Ed Taylor, Todd Deacon Australian founders are backing a local chapter of US angel VC The Fund as it launches locally under News & Analysis, Venture Capital
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