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    • News & Analysis
        • Victoria’s latest Covid lockdown is finally about to end – earlier than expected

          Victoria’s latest Covid lockdown is finally about to end – earlier than expected

          October 17, 2021
        • Sneaker reselling marketplace PUSHAS raises $1.2 million pre-seed round

          Sneaker reselling marketplace PUSHAS raises $1.2 million pre-seed round

          October 15, 2021
        • Kiwi carbon capture startup Aspiring Materials raises $1 million seed round

          Kiwi carbon capture startup Aspiring Materials raises $1 million seed round

          October 15, 2021
    • Profiles
        • FATHER’S DAY: 27 founders & CEOs share the best advice their dads gave them

          FATHER’S DAY: 27 founders & CEOs share the best advice their dads gave them

          September 6, 2020
        • The incredible story behind creating Buildkite, the $200 million ‘best-kept secret in DevOps’, by an investor there from the start

          The incredible story behind creating Buildkite, the $200 million ‘best-kept secret in DevOps’, by an investor there from the start

          August 21, 2020
        • FROM THE FRONTLINE: How startups are tackling the coronavirus crisis

          FROM THE FRONTLINE: How startups are tackling the coronavirus crisis

          March 31, 2020
    • Fintech
        • IT’S A WOMAN’S WORLD: Female fintech leaders scoop the pool at the 2021 Finnies Awards

          IT’S A WOMAN’S WORLD: Female fintech leaders scoop the pool at the 2021 Finnies Awards

          October 13, 2021
        • It’s finally Finnies time! Here’s a reminder of the finalists – and how you can tune in

          It’s finally Finnies time! Here’s a reminder of the finalists – and how you can tune in

          October 13, 2021
        • FinTech Australia launches regulatory map for global fintech companies looking to expand Down Under

          FinTech Australia launches regulatory map for global fintech companies looking to expand Down Under

          September 30, 2021
    • Agritech
        • Australia’s agriculture sector is banding together to build a supply chain data exchange

          Australia’s agriculture sector is banding together to build a supply chain data exchange

          September 15, 2021
        • South Australia’s seaweed industry is booming in a bid to cut carbon emissions

          South Australia’s seaweed industry is booming in a bid to cut carbon emissions

          August 6, 2021
        • A $90 million plant to produce methane-reducing cattle feed using seaweed is being built in South Australia

          A $90 million plant to produce methane-reducing cattle feed using seaweed is being built in South Australia

          June 25, 2021
    • Healthtech
        • Australia’s first biotech incubator is happening thanks to a $40 million grant

          Australia’s first biotech incubator is happening thanks to a $40 million grant

          September 7, 2021
        • Andrew Forrest’s Minderoo Foundation backs $5.4 million raise for cancer biotech startup

          Andrew Forrest’s Minderoo Foundation backs $5.4 million raise for cancer biotech startup

          September 5, 2021
        • Ben Chong’s top tech trends for 2021: health tech

          Ben Chong’s top tech trends for 2021: health tech

          May 18, 2021
    • Spacetech
        • Australia is hoping to land homemade rover on the Moon within 5 years

          Australia is hoping to land homemade rover on the Moon within 5 years

          October 13, 2021
        • Swinburne uni startup co-founded by an astrophysicist lands $1.5 million to solve one of the most terrifying problems in mining

          Swinburne uni startup co-founded by an astrophysicist lands $1.5 million to solve one of the most terrifying problems in mining

          October 7, 2021
        • Adelaide nano-satellite startup Myriota lands $5.5 million government defence contract

          Adelaide nano-satellite startup Myriota lands $5.5 million government defence contract

          September 29, 2021
    • Proptech
        • Victoria’s latest Covid lockdown is finally about to end – earlier than expected

          Victoria’s latest Covid lockdown is finally about to end – earlier than expected

          October 17, 2021
        • Startup Daily TV: Climate Salad’s Mick Liubinskas has mapped the incredible ANZ climate tech sector

          Startup Daily TV: Climate Salad’s Mick Liubinskas has mapped the incredible ANZ climate tech sector

          October 15, 2021
        • 6 things you need to do before taking on a co-founder

          6 things you need to do before taking on a co-founder

          October 15, 2021
    • Other tech
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    • Insights
        • 6 things you need to do before taking on a co-founder

          6 things you need to do before taking on a co-founder

          October 15, 2021
        • How to attract the best tech developers into your startup

          How to attract the best tech developers into your startup

          October 15, 2021
        • Giant Leap’s Small Steps: Meet the microbe converting CO2 into leggings and jet fuel

          Giant Leap’s Small Steps: Meet the microbe converting CO2 into leggings and jet fuel

          October 14, 2021
    • Opinion
        • Here’s why Australia’s EV uptake can’t end up like Turnbull’s Innovation Statement

          Here’s why Australia’s EV uptake can’t end up like Turnbull’s Innovation Statement

          July 9, 2021
        • The funding model for startups selling software-as-a-service is broken

          The funding model for startups selling software-as-a-service is broken

          December 31, 2020
        • Why connecting with people you don’t know on LinkedIn is wasting your time

          Why connecting with people you don’t know on LinkedIn is wasting your time

          December 28, 2020
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    • Video
        • Startup Daily TV: Climate Salad’s Mick Liubinskas has mapped the incredible ANZ climate tech sector

          Startup Daily TV: Climate Salad’s Mick Liubinskas has mapped the incredible ANZ climate tech sector

          October 15, 2021
        • Startup Daily TV: Microsoft Director of Startups Emily Rich on what the tech giant looks for in companies they back

          Startup Daily TV: Microsoft Director of Startups Emily Rich on what the tech giant looks for in companies they back

          September 29, 2021
        • Startup Daily TV: All about NFT Fest, the new, free, day-long deep dive into non-fungible tokens this Thursday

          Startup Daily TV: All about NFT Fest, the new, free, day-long deep dive into non-fungible tokens this Thursday

          September 29, 2021
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Insights

Tips for startups on how to deal with negative reviews

Tasnuva Bindi - July 31, 2013 2 MIN READ

In the early stages of a startup, customer validation is essential. But many businesses overlook the importance of addressing customer feedback.

Trending

  • Partly New Zealand car parts data startup Partly raises NZ$3.7 million pre-series A to go global under Funding, News & Analysis
  • Perx - Scott & Hugo Perx Health bags $3 million seed round for US launch under Funding, News & Analysis
  • Simone Joyce IT’S A WOMAN’S WORLD: Female fintech leaders scoop the pool at the 2021 Finnies Awards under Fintech, News & Analysis
  • Pushas Sneaker reselling marketplace PUSHAS raises $1.2 million pre-seed round under Funding, News & Analysis
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