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Two tech startups are tapping into AI to help businesses lift their customer service

Apurva Chaudhry - February 10, 2023 2 MIN READ

Two tech startups, TalkVia AI and a2b Transformation have joined forces to tackle Australia’s job shortage with Generative Pre-trained Transformer (GPT)-powered digital workers for customer service roles. Queensland-based TalkVia AI streamlines customer service conversations using artificial intelligence and helps businesses engage with customers on a larger scale. Victorian tech co a2b Transformation provides businesses with… Read more »

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Fulfilment by Amazon launches for Aussie businesses today

Cec Busby - February 27, 2018 2 MIN READ

Aussie businesses registered to sell on Amazon’s Australian Marketplace will be able to access Fulfilment by Amazon (FBA) from today.

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Credit Union Australia partners with FlamingoAI to pilot chatbot for health insurance service

Gina Baldassarre - February 5, 2018 2 MIN READ

Member-owned banking and financial services provider Credit Union Australia (CUA) has partnered with Sydney-based Flamingo AI to conduct a pilot of a new chatbot across its health insurance arm.

Two tech startups are tapping into AI to help businesses lift their customer service

Fulfilment by Amazon launches for Aussie businesses today

Credit Union Australia partners with FlamingoAI to pilot chatbot for health insurance service

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