Hearsay, Pip Stocks

Skalata-backed feedback startup Hearsay is helping companies decipher what customers are really saying

- June 7, 2021 2 MIN READ

Even if you think the customer may not always be right, it’s increasingly clear that people expect to be heard by the companies they buy from. That’s where tech startup Hearsay comes into play. Marketer and customer experience expert Pip Stocks founded the venture to create a more structured and scientific approach to customer feedback… Read more »


How to handle criticism when you’re a business owner

- August 3, 2019 3 MIN READ

Next time you cop a few paragraphs or earfuls of criticism from a client (constructive or otherwise) remember this nugget of truth from soloist and positive psychologist, Catherine Bell. “It’s the people out there doing things that receive the most criticism. Give yourself a pat on the back for continuing your journey and chalk up the… Read more »