Fintech

A major bank has been fined for failing to share customer details under the Consumer Data Right

- July 13, 2022 2 MIN READ

Complaints from the fintech sector that some major banks have been slow to get with the program when it comes to open banking have proved true with the competition watchdog slapping a $133,200 fine on the Bank of Queensland. The Australian Competition and Consumer Commission (ACCC) issued the penalty and infringement notice against BoQ for allegedly… Read more »

Kogan.com
Data

The ACCC wants online marketplaces to give users more control over their data

- May 4, 2022 4 MIN READ

Consumers using online retail marketplaces such as eBay and Amazon “have little effective choice in the amount of data they share”, according to the latest report of the Australian Competition & Consumer Commission (ACCC) Digital Platform Services Inquiry. Consumers may benefit from personalisation and recommendations in these marketplaces based on their data, but many are… Read more »

Uber
Global tech

Uber cops $26 million fine after admitting it misled more than 2 million Australians over its cancellation fee

- April 26, 2022 2 MIN READ

Ridesharing company Uber has admitted it misled customers when it warned them of additional fees for cancelling trips and has agreed to wear a $26 million fine following action by consumer watchdog the Australian Consumer and Competition Commission. Uber has admitted that it breached the Australian Consumer Law by making false or misleading statements in… Read more »

Global tech

Booking site Trivago whacked with $44.7 million fine over misleading consumers about cheap hotel rates

- April 23, 2022 2 MIN READ

Hotel comparison site Trivago has been hit with $44.7 million in penalties by the Federal Court, misleading representations about hotel room rates on its website and in television advertising, in proceedings brought by the ACCC. The fine brings to an end a four-year legal battle against the Nasdaq-listed German tech company, launched by consumer watchdog the… Read more »

Business

Competition watchdog the ACCC joins Andrew Forrest in suing Facebook over celebrity scam ads

- March 18, 2022 3 MIN READ

The Australian Consumer and Competition Commission (ACCC) has launched legal action against Facebook’s parent company, Meta, alleging the social media giant engaged in false, misleading or deceptive conduct by publishing scam advertisements featuring prominent Australians. The Federal Court case claims Facebook was in breach of the Australian Consumer Law (ACL) or the Australian Securities and… Read more »

Bare Cremation
Business

Funeral startup Bare Cremation falls foul of the consumer watchdog over ‘misleading’ claims

- November 9, 2021 2 MIN READ

Prepaid funerals startup Bare Cremation has fallen foul of consumer watchdog the ACCC just two years after it launched. The venture has been handed a $13,320 infringement notice for allegedly making a false and misleading representation about the price of its cremation services. Friends Cale Donovan and Sam McConkey, co-founded of Bare in 2019, pledging… Read more »

Global tech

Australia’s competition regulator wants to put an end to Google’s dominance as a search engine

- October 28, 2021 2 MIN READ

The Australian Competition and Consumer Commission (ACCC) wants to end Google’s reign as the default search engine for Australians, saying its dominance has likely “stifled innovation and reduced consumer choice”. The consumer watchdog released the interim report of its Digital Platform Services Inquiry on Thursday and has taken aim at Google for penning deals to ensure its Search… Read more »

Rod Sims, ACCC
Global tech

Competition watchdog the ACCC says Google’s ad tech dominance ‘harms’ business and users

- September 28, 2021 3 MIN READ

An ACCC inquiry into advertising technology (ad tech) has found significant competition concerns and potential harms to publishers, advertisers, businesses and consumers from Google’s dominance of the sector. More than 90% of ad impressions traded via the ad tech supply chain are estimated to have gone via at least one Google service in 2020. The… Read more »

Rod Sims, ACCC
Other

Australia’s competition boss is rallying global regulators to take on Apple and Google over their app store dominance

- August 19, 2021 2 MIN READ

Rod Sims, chair of competition watchdog the ACCC, has told his colleagues around the world that the dominance of Apple and Google in app marketplaces may need to be tackled globally with new rules and regulations. In a speech to the Global Competition Review webinar outlining how Australia has been tackling the issue through the… Read more »

Global tech

LIFT YOUR APP GAME: Australia’s competition regulator takes aim at Apple and Google over their app store dominance

- April 28, 2021 3 MIN READ

The “significant market power” of the Apple App Store and Google Play in Australia needs to be addressed says Rod Sims, chair of competition regulator the ACCC, to give app developers better terms and conditions, as well as improving the approvals process The second part of the ACCC’s Digital Platform Services Inquiry interim report, which focuses… Read more »