Lauren Kate Kelly

Lauren Kelly is a PhD candidate located within the ARC Centre of Excellence for Automated Decision-Making and Society. Her research investigates automated decision-making systems in Australia's supermarket warehouses, and considers what technological change means for workers. Lauren also works as a researcher with United Workers Union.

Future of work

‘A weird dinging sound that everyone dreads’: the impact of the rapid delivery groceries boom on supermarket workers

- July 19, 2022 4 MIN READ

Online grocery shopping has boomed since the pandemic began in 2020, with Woolworths and Coles steadily expanding their home-delivery offerings. Rapid delivery is the latest frontier. Woolworths and Coles Express have been offering on-demand deliveries through UberEats and Doordash since last year. Woolworths recently launched the Metro60 app which promises home delivery within an hour… Read more »

Woolworths
Business

Coles and Woolworths have turned to big tech, bringing in warehouse robots as online ordering jumps in lockdowns

- August 29, 2021 4 MIN READ

As lockdowns continue across Australia, many households are doing something they may not have considered just 18 months ago: ordering groceries online. Australia’s supermarket duopoly, Coles and Woolworths, have raced to implement new technology and transform labour arrangements to keep up with the e-grocery boom. Both are investing in “smart” warehousing and distribution systems with… Read more »