Advice
How using a contact centre can make your startup seem bigger, more professional and help you ride the business cycle
Been hearing plenty about how ‘customer experience’ has become make or break for businesses – before the COVID-19 crisis began hijacking the headlines, that is? You’re not alone. Customer experience (CX) – commonly defined as the sum total of interactions between an organisation and its customers over the lifetime of their dealings – is now… Read more »
