The arrival of Uber and its ilk in Australia has seen more $1 billion in taxpayer funds handed to the what’s now known as the point-to-point transport (ie including taxis) sector in compensation. And users in NSW will continue to be slugged for it until the end of this decade. The entire sector has been… Read more »
US ride-sharing giant Uber has settled a class action by the Australian taxi industry on the eve of going to court, offering to pay $271.8 million in compensation. Maurice Blackburn Lawyers began a class action against Uber in 2019 on behalf more than 8,000 taxi and hire car owners and drivers. The Victorian Supreme Court… Read more »
Uber Australia has been fined $412,500 by regulator the Australian Communications and Media Authority (ACMA) after the rideshare and food delivery company sent more than 2 million emails in breach of Australian spam laws. An ACMA ivestigation concluded that Uber sent marketing emails to customers without an unsubscribe option, and on top of that, more… Read more »
Uber’s controversial surge pricing, which has seen the US tech giant refund customers and apologise in the wake of 2014’s Lindt Cafe siege, will be capped in times of crisis under a deal with the NSW government. The agreement is part of the Transport Management Centre incident response process to deal with unplanned public transport… Read more »
Why do Uber, Lyft, Didi, OLA, and other ride-sharing companies want to partner with public transport agencies? For Uber and Lyft, the reason is simple: their business plans were based on eventually using driverless vehicles to eliminate their main cost, the labour cost of the driver. But human drivers won’t be replaced for some time.… Read more »
Four years of misleading users about cancellation fees if they book a taxi via Uber’s app has cost the ridesharing company A$21 million. That’s roughly Uber’s commission on 3 million $20 rides. The Federal Court ordered Uber to pay the $21 million penalty after the US tech giant admitted it had engaged in misleading or… Read more »
The NSW Government has upped its total compensation package to taxi licence holders for the rideshare’s introduction by $260 million to total $905 million. A media release from outgoing Transport minister David Elliott, who will depart politics at the March 2023 election, bragged that the compensation was more than double the Victorian Government package and… Read more »
Car sharing network Car Next Door will rebrand next month ahead of a roll out in the US next year under its new owner, Uber The decade-old business was acquired by the US tech giant for an undisclosed sum in January this year and the idea will now launch in the US in mid-2023 as… Read more »
Uber has experienced a significant cyber breach, with an 18-year-old reportedly gaining access to the tech giant’s internal systems and databases after tricking an employee. Uber on Friday confirmed it was investigating a “cyber security incident”, and that it had taken a number of its internal communications and engineering systems offline while this was taking… Read more »
Uber has had a controversial history since its founding in 2009, from violent conflicts among drivers to a secret software allegedly used to evade law enforcement. Now, a leak of over 124,000 documents dubbed the Uber files shows the extent to which the firm under co-founder and former CEO Travis Kalanick capitalised on that chaos… Read more »
Uber’s strategy was clear from the outset: move quickly into markets, operate with dubious legality, create a critical mass of demand, and deal with the consequences later. Now a trove of over 124,000 internal files from Uber – including messages between executives and internal briefing notes – has revealed the scope of the company’s market… Read more »
Uber Australia has struck a historic agreement with the Transport Workers’ Union – a statement of principles that re-regulate work in the Australian rideshare and food delivery industry. This is a major shift to industrial relations in the gig economy. Uber and its rival platforms have largely treated their workforce as independent contractors, not employees… Read more »
Ridesharing company Uber has admitted it misled customers when it warned them of additional fees for cancelling trips and has agreed to wear a $26 million fine following action by consumer watchdog the Australian Consumer and Competition Commission. Uber has admitted that it breached the Australian Consumer Law by making false or misleading statements in… Read more »
Rideshare and taxi users in NSW will be slugged with an ongoing $1 surcharge as part of a whopping $1 billion compensation package for the taxi industry being considered by the NSW government, more than six years after Uber was legalised in the state. When rideshare was legalised in late 2015, the then-Baird government announced… Read more »
Australian startup Car Next Door has sold to the US tech giant Uber after a decade in business. The price of the acquisition was not disclosed The peer-to-peer car rental platform first launched in Sydney in 2012 and now operates in all capital cities except Darwin, as well as the Gold Coast, Cairns,Launceston, and Newcastle.… Read more »
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