Even if you think the customer may not always be right, it’s increasingly clear that people expect to be heard by the companies they buy from. That’s where tech startup Hearsay comes into play. Marketer and customer experience expert Pip Stocks founded the venture to create a more structured and scientific approach to customer feedback… Read more »
Next time you cop a few paragraphs or earfuls of criticism from a client (constructive or otherwise) remember this nugget of truth from soloist and positive psychologist, Catherine Bell. “It’s the people out there doing things that receive the most criticism. Give yourself a pat on the back for continuing your journey and chalk up the… Read more »
Sydney customer intelligence platform Local Measure has raised $4.5 million in funding from private investors and family offices to help expand across the US and the Middle East with new offices in Los Angeles and Dubai.
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Tassie carbon accounting startup banks $5.3 million Seed round 
Smart hotels get even smarter: 72 Byte to launch in Australia with AI expert backing 
Eucalyptus head of growth Matt Rossi departs to launch his own marketing startup, Oodle 
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